Production Operations
Case processing workflows and throughput management across all row officer offices.
847
Cases/Day
94%
Throughput
2.3h
Avg Cycle
Recorder of Deeds
Normal
156 cases
Prothonotary
Backlog
89 cases
Clerk of Courts
Normal
124 cases
Register of Wills
Normal
67 cases
Quality Operations
Audit findings, compliance tracking, and quality metrics across departments.
89%
Resolution
12
Open Findings
98%
Compliance
Financial Audits
On Track
3 open
Compliance Reviews
2 Overdue
5 open
Process Audits
Complete
0 open
External Audits
On Track
4 open
Maintenance Operations
Facilities management, IT systems maintenance, and asset lifecycle tracking.
97%
Uptime
23
Work Orders
4.2h
Avg Response
IT Systems
Operational
99.2% uptime
Courthouse HVAC
PM Due
12 days
Government Center
Operational
All systems
Gracedale
3 Issues
Elevator, HVAC
Inventory Operations
Supplies, records management, and document/evidence chain of custody.
$2.4M
Inventory
847K
Records
99.8%
Accuracy
Office Supplies
Adequate
$124K value
Evidence Storage
78% Full
4,234 items
Records Archive
Normal
847K docs
IT Equipment
Tracked
2,156 assets
Cross-Functional Metrics
Overall OEE
78.2%
+2.1% from last month
Citizen Satisfaction
92%
+1.5% from last quarter
Budget Utilization
67%
-3.2% vs target
Process Efficiency
84%
+5.0% YoY