911 & Emergency Response Metrics - Northampton County

127

Calls Today

Avg: 145/day

12

Active Incidents

3 EMS, 7 Fire, 2 Police

8 sec

Avg Answer Time

Target: <15 sec

48 sec

Avg Dispatch Time

Target: <60 sec

98.7%

Uptime (YTD)

Target: 99.9%

52,847

Calls YTD

↑ 3.2% vs 2024

🚑

EMS Response

6:42

Target: 8:00

✓ Meeting Target

🚒

Fire Response

5:18

Target: 6:00

✓ Meeting Target

🚔

Police Response

9:24

Target: 8:00

⚠ Above Target

Call Volume by Hour (Today)

Calls by Type (YTD)

Response Time by Zone

Easton

5:12

Bethlehem

5:45

Nazareth

6:18

Bangor

7:42

Pen Argyl

8:15

Rural North

11:24

Palmer

5:33

Forks

6:05

Plainfield

7:18

Washington

7:55

Moore

8:32

Rural South

10:45

Green: Under 7 min | Yellow: 7-9 min | Red: Over 9 min

Monthly Trends (2025)