Tyler Technologies Enterprise ERP

Tyler Technologies, Inc.

Comprehensive enterprise resource planning solution managing financials, HR, payroll, citizen services, and revenue operations for local government

Active Version 2023.2 On-Premise

System Overview

Product Name Tyler Enterprise ERP (formerly Munis)
Vendor Tyler Technologies, Inc.
Installed Version 2023.2
Deployment Type On-Premise (Windows Server)
Database Microsoft SQL Server 2019
Active Users ~200 county employees
Market Reach 45,000+ installations across 13,000 locations in 50 states
GIS Integration Munis MapLink with ESRI ArcGIS

Core Modules

$
Financial Management

  • ✓ General Ledger
  • ✓ Accounts Payable
  • ✓ Accounts Receivable
  • ✓ Budget Preparation
  • ✓ Fixed Assets
  • ✓ Project & Grant Accounting

👥
Human Resources

  • ✓ Personnel Management
  • ✓ Position Control
  • ✓ Benefits Administration
  • ✓ Risk Management
  • ✓ Training & Certifications
  • ✓ Applicant Tracking

💵
Payroll

  • ✓ Payroll Processing
  • ✓ Time & Attendance
  • ✓ Direct Deposit
  • ✓ W-2/1099 Processing
  • ✓ Pension Administration
  • ✓ Deduction Management

🏠
Property-Based

  • ✓ Tax Billing & Collections
  • ✓ Utility Billing CIS
  • ✓ Permits & Code Enforcement
  • ✓ Business Licensing
  • ✓ Incident Management
  • ✓ Assessment Administration

📋
Procurement

  • ✓ Purchasing
  • ✓ Bid Management
  • ✓ Contract Management
  • ✓ Vendor Self-Service
  • ✓ Inventory Control
  • ✓ Work Orders

🔗
Integration

  • ✓ API Toolkits
  • ✓ API Connectors
  • ✓ Munis MapLink (GIS)
  • ✓ Tyler Cashiering
  • ✓ Content Manager
  • ✓ Citizen Self-Service

System Architecture

Presentation
Tyler Host (Thick Client) Tyler Hub (Web) Citizen Self-Service Portal Employee Self-Service
Application
Tyler Application Server Report Server API Gateway Workflow Engine
Integration
Munis MapLink ESRI ArcGIS Connector Bank Integration State Reporting
Data
SQL Server 2019 Document Repository Report Storage Audit Logs

GIS Integration (MapLink)

Tyler Enterprise ERP integrates with ESRI ArcGIS through Munis MapLink, providing spatial analysis and mapping capabilities for property-based applications.

Tyler ERP
Property Data
↔
MapLink
Connector
↔
ArcGIS
Map Services
↔
Parcels
~120,000

Known Vulnerabilities

CVE-2019-6692
SQL Injection in Web Services
CVSS 6.5
Attack Vector Network
Complexity Low
Impact Data Disclosure
Remediation Apply vendor patch, enable WAF rules
Status ⚠ Pending Review

County Usage

Primary Functions

  • ✓ County budget management
  • ✓ Employee payroll processing
  • ✓ Property tax billing
  • ✓ Vendor payments
  • ✓ Grant tracking

Connected Systems

  • ✓ ESRI ArcGIS (GIS)
  • ✓ Bank of America (ACH)
  • ✓ PA State Reporting
  • ✓ NAC Digital Twin Portal
  • ✓ Pension Fund Systems

Sources